iiYbi Brokerage Support: Replies depend on our work load.
Submit a new ticket online via : Online Support Desk .
Retrieve a previously submitted Support Ticket : Click Here
Before submitting a ticket:
» Please ensure you provide us with your name.
» Please ensure you provide us with specific details.
» Please ensure you provide us with a call back telephone number.
» Please ensure you choose the proper Support Category.
» Make sure you check our FAQ’s / TOS or visit our – Knowledge Base – the answer(s) may already be there.
Online Claims:
Submit a new Claim / Loss online via : Online Claims / Loss Page.
Retrieve a previously submitted Claim / Loss : Click Here
Before submitting an Online Claim / Loss:
» Please ensure you provide us with your name.
» Please ensure you provide us with the insured’s name.
» Please ensure you provide us with specific details.
» Please ensure you provide us with a detailed description of the loss.
» Please ensure you provide us with a any pictures or images of the loss.
» Please ensure you choose the proper Support Category (Report Claim/Loss).